Branch Operations Manager| Tiruppur South
CSB Bank Limited (company site, opens in a new tab)3–9 yrsTiruppurOn-siteDirect career pageEst. 4–7 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage branch operational activities ensuring compliance with regulatory and audit standards.
- Oversee cash, vault, ATM, locker operations, and end-of-day reconciliations to maintain operational controls.
- Drive service quality by tracking metrics (TAT, FTR, complaints), resolving issues, and enabling cross-selling and digital banking adoption.
Minimum Requirements
- 3 to 9 years of branch operations experience.
- Graduate degree required; banking certifications preferred.
- Preferred certifications: JAIIB or CAIIB.
- Experience in audit compliance and KYC processes mandatory.
Ideal Candidate Profile
- Experience in managing comprehensive branch operations including inventory and service delivery.
- Familiarity with audit preparation, regulatory compliance, and operational control implementation.
- Skilled in training frontline staff and driving cross-sales in a banking environment.