Business Systems Analyst
Clarivate (company site, opens in a new tab)5+ yrsBengaluruHybridDirect career pageEst. 14–22 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Configure and customize Salesforce Sales Cloud, Service Cloud, and Experience Cloud including objects, fields, layouts, validation rules, security, and user management.
- Troubleshoot and enhance Salesforce solutions using SOQL/SOSL queries, automation, APIs, and third-party integrations.
- Manage deployments and conduct system testing/UAT through CI/CD pipelines using Git and Jenkins.
Minimum Requirements
- Minimum 5 years of experience in Salesforce administration or development.
- Proven expertise in Salesforce security, automation, reporting, data management, and integrations.
- Hands-on experience with CI/CD deployment tools such as Git/Jenkins and knowledge of Salesforce Metadata structure.
- Work Experience Required: Minimum 5 years Salesforce experience; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced Salesforce professional comfortable with configuring multiple Salesforce Clouds (Sales, Service, Experience).
- Proficient in Agile environments with experience using JIRA and strong troubleshooting/problem-solving skills.
- Familiar with Salesforce automation tools (Flows, Apex Triggers) and Salesforce deployment best practices integrating source control and CI/CD pipelines.