Network Operations Analyst
Marsh McLennan Agency (company site, opens in a new tab)GurugramHybridDirect career pageEst. 3–6 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Support global 24/7 voice and data network operations across multiple day shifts, focusing on fault identification and resolution within SLA times.
- Utilize network capacity planning tools under supervision to track trends impacting business performance and participate in network optimization activities.
- Assist in routine tasks and assigned project activities aimed at improving network operational state and NOC efficiency.
Minimum Requirements
- Entry-level role suitable for individuals working under close supervision in Information Technology.
- Work Experience Required: Not explicitly mentioned in the JD.
- Ability to support and maintain enterprise voice and data networks, including familiarity with network capacity planning and ticketing systems.
- Flexible to work across multiple day shifts with a hybrid work model requiring presence onsite at least three days per week.
Ideal Candidate Profile
- Candidate likely to perform well is an entry-level IT professional with foundational knowledge of network architecture and operational procedures.
- Comfortable working under close supervision while supporting global network operations and following outlined processes.
- Capable of learning network optimization methods and contributing to improving network performance and NOC efficiency in a structured environment.