Network Operations Analyst
Marsh (company site, opens in a new tab)GurugramHybridDirect career pageEst. 3.5–6 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Support the operation and maintenance of 24/7 global voice and data networks under close supervision.
- Identify and track network faults, manage communication and ticketing systems, and resolve issues within governed SLA time frames.
- Assist with network capacity planning, basic network optimization, and project activities to improve network operational state and NOC efficiency.
Minimum Requirements
- Entry-level position requiring broad technical knowledge of network architecture, hardware, software, and processes.
- Ability to operate across multiple day shifts to support global operations.
- Work Experience Required: Not explicitly mentioned in the JD.
- Location/Work Mode: Hybrid work with at least three days per week onsite presence in local office or client site.
Ideal Candidate Profile
- Comfortable working under close supervision with routine tasks following outlined processes and procedures.
- Experience or knowledge in network fault tracking, incident management, and capacity planning tools.
- Able to support 24/7 global network operations and collaborate within a structured operational environment.