Network Operations Analyst
Marsh (company site, opens in a new tab)GurugramHybridDirect career pageEst. 5–10 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Support 24/7 global voice and data network operations, including fault identification, communication, ticket management, and SLA-compliant issue resolution.
- Track network usage capacity and assist in capacity planning and trend analysis to impact business performance.
- Participate in network optimization activities and assist in projects aimed at improving network operational state and NOC efficiency.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Experience with network capacity planning tools and incident management systems preferred.
- Ability to work under close supervision, following outlined processes and procedures consistently.
- Work location: Hybrid model with at least three days per week onsite at local office or client site.
Ideal Candidate Profile
- Candidate likely to succeed has experience or interest in network operations within a global environment supporting voice and data networks.
- Comfortable performing routine and process-driven tasks with attention to network performance and operational metrics.
- Has an analytical mindset to assist in network optimization, capacity planning, and trend identification impacting business performance.