Senior Engineer - Network Operations
Marsh (company site, opens in a new tab)GurugramHybridDirect career pageEst. 18–30 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Support global 24/7 voice and data network operations including fault identification, incident management, and issue resolution within SLA time frames.
- Assist in network capacity planning and trend identification using planning tools under close supervision.
- Help with network optimization and project activities aimed at reducing outages, improving mean time to repair (MTTR), and enhancing overall NOC efficiency.
Minimum Requirements
- Entry-level position requiring broad technical knowledge of network architecture, hardware, software, and processes.
- Work Experience Required: Entry-level, not explicitly mentioned in the JD.
- Must operate under close supervision and follow outlined processes and procedures.
- Local office or onsite presence required at least three days per week as part of hybrid work policy.
Ideal Candidate Profile
- Comfortable working within structured network operations following defined procedures and closely supervised tasks.
- Able to contribute to routine and project-level network operation tasks focused on stability and performance.
- Prior experience or aptitude for monitoring and supporting 24/7 global voice and data networks.