Principal Engineer - Network Operations
Marsh (company site, opens in a new tab)GurugramHybridDirect career pageEst. 30–50 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Support 24/7 global voice and data network operations including fault identification, ticketing, and issue resolution within SLA timelines.
- Assist in network capacity tracking and planning using network capacity planning tools under close supervision.
- Participate in basic network optimization and project activities aimed at reducing outages and improving NOC efficiency.
Minimum Requirements
- Entry-level IT professional role under close supervision.
- Work Experience Required: Not explicitly mentioned in the JD.
- Must support or maintain voice and data network operations including incident and ticket management.
- Location requirement: Hybrid work model with minimum three days per week onsite at local office.
Ideal Candidate Profile
- Comfortable with routine operational tasks and following defined processes and procedures.
- Able to work across multiple day shifts supporting global network operations.
- Capable of supporting project-level activities focused on operational improvement and network performance.