Production Operations - Windows Analyst Lead
FIS (company site, opens in a new tab)5–10 yrsOn-siteDirect career pageEst. 10–20 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead 24/7 rotational support for enterprise Windows Server infrastructure, ensuring high availability and incident response.
- Install, configure, patch, monitor, and troubleshoot Windows Server environments including Active Directory and related services.
- Develop and maintain PowerShell automation, operational documentation, and respond to critical production incidents to reduce operational risk.
Minimum Requirements
- 5-10 years experience supporting enterprise Windows Server environments in high-availability production operations.
- Hands-on expertise with Windows Server 2016, 2019, 2022, Active Directory, Group Policy, ADFS, DNS, DHCP, and Windows troubleshooting.
- PowerShell scripting experience plus practical knowledge of TCP/IP networking, firewalls, routing, load balancers, APIs, and Oracle or SQL databases.
- Must work rotational 24/7 shifts including nights, weekends, and holidays.
Ideal Candidate Profile
- Experienced in managing critical production Windows environments with strong operational discipline and incident management skills.
- Capability to automate and document infrastructure operations to increase reliability and reduce manual efforts.
- Familiarity with virtualization (Hyper-V or VMware) and hybrid cloud platforms (Microsoft Azure or AWS) is preferred but not mandatory.