Senior Engineer - Network Operations
Marsh (company site, opens in a new tab)GurugramHybridDirect career pageEst. 12–22 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Support 24/7 global voice and data network operations including fault identification, ticket management, and incident resolution within SLA.
- Utilize network capacity planning tools to monitor usage and identify trends impacting business performance under supervision.
- Participate in network optimization tasks to reduce outages, improve MTTR, and support network operational improvements and NOC efficiency projects.
Minimum Requirements
- Entry-level IT professional working under close supervision.
- Work Experience Required: Not explicitly mentioned in the JD.
- Ability to operate within governed SLA time frames for incident resolution.
- Willingness to work across multiple day shifts; hybrid work model requires onsite presence at least three days per week.
Ideal Candidate Profile
- Familiarity or interest in network operations supporting global voice and data networks.
- Comfortable working under close supervision with routine tasks and following set processes and procedures.
- Ability to support NOC team efforts including capacity planning, incident management, and network optimization activities.