Principal Engineer - Network Operations
Marsh (company site, opens in a new tab)GurugramHybridDirect career pageEst. 30–50 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Support day-to-day operations of global 24/7 voice and data networks, including fault identification, ticketing, and incident resolution within SLA time frames.
- Assist in network capacity tracking and planning using relevant tools to identify trends impacting business performance under close supervision.
- Participate in basic network optimization activities and assist with projects aimed at reducing outages, improving MTTR, and enhancing NOC efficiency.
Minimum Requirements
- Entry-level position requiring broad technical knowledge in network architecture, hardware and software environments.
- Work Experience Required: Not explicitly mentioned in the JD.
- Ability to work in a hybrid model with at least three days per week onsite at local office or client location.
- Must be able to operate under close supervision and follow outlined processes and procedures.
Ideal Candidate Profile
- Familiarity with voice and data network operations in a 24/7 global environment with exposure to incident management and network performance monitoring.
- Capable of supporting routine network maintenance tasks and assisting in operational improvement projects.
- Comfortable working under close supervision within structured processes, indicating suitability for an entry-level operational technology role.