IT Onsite Specialist - Chennai
FLSmidth & Co. A/S (company site, opens in a new tab)3–5 yrsChennaiOn-siteDirect career pageEst. 4–8 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Provide hands-on Level 2 onsite IT support across hardware, software, connectivity, mobile devices, printers, meeting rooms, and workplace tech at the Chennai location.
- Manage IT assets lifecycle including receiving, deployment, recovery, stock management, audits, and support employee onboarding/offboarding with IT equipment preparation and security.
- Coordinate with Global IT teams, vendors, and remote support for complex issues and execute physical infrastructure activities like installation, cabling, and rack & stack.
Minimum Requirements
- 3–5 years of experience in IT support or related technical roles with onsite enterprise IT support experience.
- Strong knowledge of Windows, Microsoft 365, mobile devices, printers, peripherals, basic networking, cabling, and connectivity troubleshooting.
- Experience with ITSM tools (preferably ServiceNow) and IT asset management processes including lifecycle and CMDB principles.
- Work fully onsite (100% presential) in Chennai with occasional travel to regional sites; Associate Degree or technical diploma or equivalent experience.
Ideal Candidate Profile
- Experienced in independent issue ownership and prioritization within a dynamic onsite IT environment supporting multiple technology domains.
- Comfortable collaborating with global, remote teams and external vendors to resolve complex technical problems on site.
- Skilled in hands-on technical troubleshooting, asset management, and familiarity with enterprise workplace technologies and IT project support.