Production Operations - Windows Analyst Lead
Fidelity National Information Services (FIS) (company site, opens in a new tab)5–10 yrsGurugramOn-siteDirect career pageEst. 12–22 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Provide 24/7 rotational support for Windows Server enterprise infrastructure, ensuring availability and performance in a high-availability production environment.
- Manage Windows Server 2016, 2019, and 2022 including installation, patching, troubleshooting, and critical incident response.
- Develop and maintain automation (PowerShell), operational documentation, and incident runbooks to improve operational consistency and reduce risk.
Minimum Requirements
- 5 to 10 years experience supporting enterprise Windows Server environments in production operations.
- Hands-on experience with Windows Server 2016, 2019, 2022, Active Directory, Group Policy, ADFS, DNS, DHCP, and Windows troubleshooting.
- PowerShell scripting skills and practical knowledge of TCP/IP networking, firewalls, routing, load balancers, APIs, and Oracle or SQL databases.
- Willingness to work rotational shifts (nights, weekends, holidays).
Ideal Candidate Profile
- Experienced in managing complex, high-availability Windows Server environments operating 24/7 with a focus on operational risk reduction.
- Skilled in scripting and automation to streamline workflows and incident response in production operations.
- Familiarity with virtualization (Hyper-V, VMware) and hybrid cloud environments (Azure, AWS) is preferred.