Project Manager I
Radian Generation (company site, opens in a new tab)6+ yrsChennaiOn-siteDirect career pageEst. 12–20 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Coordinate and manage end-to-end change management workflows and ticket backlogs to ensure timely resolution and reduce project managers' administrative workload.
- Maintain accurate records, status reports, and dashboards to provide visibility on backlogs, project progress, and change control.
- Identify workflow bottlenecks and recommend improvements while supporting cross-functional coordination across OT Engineering, Managed Security Services, and stakeholders.
Minimum Requirements
- 6+ years of work experience.
- Bachelor's degree in Business, Project Management, Engineering, Operations, or related field; or 4+ years of relevant experience in project coordination, service delivery, or operations.
- Experience with ticket backlog administration, change request management, project schedules, or cross-functional workflows in technical service environments preferred.
- Proficiency in Excel and familiarity with Zendesk, Trello, Microsoft 365, or similar tools; professional working proficiency in English.
Ideal Candidate Profile
- Experienced in managing structured change management processes, ticket tracking, and project coordination within technical or service environments, preferably with exposure to OT or cybersecurity.
- Strong organizational skills with ability to prioritize, escalate blockers, and maintain communication across distributed teams in multiple time zones.
- Detail-oriented and process-driven, capable of analyzing trends and implementing continuous improvements in workflows and reporting.