Team Lead - Conversational Agents
RingCentral (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 40–70 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Architect, build, and deploy enterprise-grade AI-powered voice, digital, and chatbot platforms, including orchestration of AI workflows and integration with enterprise backends.
- Lead and mentor a small-to-medium engineering team, setting engineering standards and driving career growth.
- Manage cross-functional collaboration and project delivery, ensuring quality, performance, and compliance of conversational AI solutions.
Minimum Requirements
- 10+ years of software engineering experience.
- 2+ years of experience leading or managing small-to-medium engineering teams.
- Proven experience deploying enterprise-scale chatbots or conversational AI platforms.
- Advanced skills in Python, asynchronous frameworks, RESTful APIs, microservices, CI/CD, cloud infrastructure (AWS/GCP), and understanding of LLMs, RAG, Agentic AI systems.
Ideal Candidate Profile
- Technical leader balancing hands-on expertise with team mentorship and ownership of team success.
- Experience translating GenAI research into stable, secure, high-value enterprise applications.
- Effective communicator able to explain complex AI concepts to business and executive stakeholders.