Assistant Learning & Development Manager
The Indian Hotels Company Limited (IHCL) (company site, opens in a new tab)1–3 yrsNashikOn-siteDirect career pageEst. 3–6 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Support the Director of Learning & Development in planning, coordinating, and executing training programs aimed at enhancing guest experience and maintaining brand standards.
- Manage and develop structured training calendars in collaboration with department heads.
- Provide data-driven reports on training participation, feedback, and performance metrics to track and improve service quality.
Minimum Requirements
- Bachelor’s degree in Hospitality Management, Business, or a related field.
- 1-3 years experience in learning and development, preferably in luxury hospitality or guest experience training.
- Languages: Proficiency in Hindi and English; basic competency in local language desirable.
- Work Experience Required: 1-3 years in relevant L&D roles within hospitality.
Ideal Candidate Profile
- Experience working in luxury hospitality focusing on guest-centric service training and quality improvement.
- Proven ability to collaborate across departments and coordinate multiple stakeholders for training initiatives.
- Strong analytical approach using L&D data and reports to measure training impact and adjust programs accordingly.