Senior Executive Operations (GEW)
DHL (company site, opens in a new tab)5–8 yrsAssamOn-siteDirect career pageEst. 7–11 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end operations of assigned Service Centres, Branches or Business Delivery Offices ensuring operational excellence, safety, and timely shipment processing and delivery.
- Drive workforce productivity, customer service quality, and compliance with organisational policies and financial controls.
- Identify and implement process improvements to enhance operational efficiency, service reliability, and cost optimisation.
Minimum Requirements
- Bachelor's Degree in any discipline; Logistics, Supply Chain Management or Operations Management certification/diploma is advantageous.
- 5–8 years experience in courier, express logistics, transportation, supply chain, or distribution operations with proven branch or last-mile operations management.
- Experience leading frontline operational teams and managing cross-functional stakeholder coordination.
- Work Experience Required: 5–8 years in relevant operational roles.
Ideal Candidate Profile
- Experienced in managing multi-location courier or logistics operational teams with a focus on service quality and compliance.
- Strong operational leadership with skills in workforce planning, performance monitoring, and financial/resource management.
- Comfortable driving continuous improvement initiatives in operational productivity and customer satisfaction within a structured, process-driven environment.