Global Support Contract Specialist (PST Time Zone)
Salesforce, Inc. (company site, opens in a new tab)3+ yrsHyderabadOn-siteDirect career pageEst. 12–18 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Provide internal support and guidance to Account Executives on deal structuring, pricing strategy, quote support, and contract compliance within global SMB businesses.
- Ensure orders and quotes comply with company revenue policies and SOX compliance; assist with contract negotiation and revenue recognition with Sales, Rev Recognition, and Legal teams.
- Train Sales team on processes, contribute to system and process improvements, and collaborate across internal teams to resolve billing disputes and improve support quality.
Minimum Requirements
- 3+ years of sales operations or order management experience.
- Experience with pricing, deal strategy including ACV calculations, deal structuring, and pricing/discount approval processes.
- Degree or equivalent relevant experience required.
- Work Experience Required: 3+ years sales operations or order management experience.
Ideal Candidate Profile
- Experienced in advising sales teams on pricing and deal structures within revenue and company policy frameworks.
- Demonstrates strong problem-solving, attention to detail, and ability to operate effectively in fast-paced, deadline-driven environments.
- Able to develop cross-functional relationships with Sales, Legal, Revenue Recognition, Collections, and other internal teams to ensure compliance and process improvements.