Sr. Customer Trainer
Smartsheet (company site, opens in a new tab)7+ yrsBengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Deliver engaging virtual and in-person training sessions using Smartsheet's formal curriculum materials.
- Collaborate with Instructional Designers to review and provide feedback on new training content before release.
- Support global customer education operations including scheduling, customer support, and coaching customers toward Professional Certification.
Minimum Requirements
- 7+ years of experience delivering software and technology training virtually or in-person.
- Ability to travel up to 25% monthly based on customer needs.
- Excellent verbal, written, and presentation communication skills to explain technical subjects to non-technical audiences.
- Work Experience Required: Minimum 7 years in technology or software training.
Ideal Candidate Profile
- Experienced in SaaS technology environments and passionate about leading-edge software solutions.
- Capable of working with global teams across different time zones and managing customer education operations.
- Preferably holds Smartsheet Certification, PMI Certification, or project management experience.