Lead - Solution Engineer
Freshworks (company site, opens in a new tab)6–8 yrsBengaluruOn-siteDirect career pageEst. 18–32 LPA
Posted 2d ago
Reach people at Freshworks
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Freshworks you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Collaborate with enterprise customers to identify and solve critical business challenges related to ITOM.
- Support sales through discovery calls, requirement gathering, and delivering compelling product demonstrations.
- Communicate value of Freshworks ITOM products effectively to diverse audiences and drive deal progression.
Minimum Requirements
- 6-8 years of combined Solution Engineering and/or IT Operations experience.
- Strong understanding of ITOM/ITAM domains and familiarity with platforms like ServiceNow, BMC, Lansweeper, or similar.
- Deep knowledge of on-premise and cloud infrastructure, including Windows/Linux Server OS, Virtualisation, EUC, Networking, Public Cloud & Storage.
- Excellent verbal, written, presentation, and interpersonal communication skills required.
Ideal Candidate Profile
- Experienced in leveraging ITOM/ITAM domain knowledge to address technical and business challenges in enterprise environments.
- Comfortable managing multiple active deals and working in a fast-paced, dynamic sales environment with strong execution focus.
- Confident communicator capable of delivering presentations and collaborating across cross-functional teams.