Lead - Solution Engineer
Freshworks (company site, opens in a new tab)6–8 yrsChennaiOn-siteDirect career pageEst. 18–30 LPA
Posted 2d ago
Reach people at Freshworks
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Freshworks you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Collaborate with Enterprise customers to identify and solve critical business challenges in IT operations management (ITOM).
- Support sales by conducting discovery calls, gathering requirements, and delivering compelling product demonstrations for Freshworks ITOM solutions.
- Articulate and evangelize the value and user experience of Freshworks ITOM products to diverse audiences.
Minimum Requirements
- 6-8 years of combined Solution Engineering and/or IT Operations experience.
- Strong understanding of ITOM/ITAM domains and familiarity with platforms like ServiceNow, BMC, Lansweeper, or similar.
- Deep knowledge of on-premise and cloud infrastructure including Windows/Linux Server OS, Virtualisation, EUC, Networking, Public Cloud, and Storage.
- Work Experience Required: 6-8 years relevant experience.
Ideal Candidate Profile
- Experienced in collaborating with cross-functional teams to address complex business and technical challenges in ITOM domains.
- Skilled in managing multiple deals and priorities in a fast-paced sales environment with strong time management and execution focus.
- Effective communicator with excellent soft skills and presentation abilities suited for diverse audiences.