Payments Operations Transformation - Vice President
JPMorgan Chase & Co. (company site, opens in a new tab)5+ yrsMumbaiOn-siteDirect career pageEst. 22–40 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end payments operations transformation initiatives, from requirements gathering and solution design to implementation and operational readiness.
- Architect scalable operating models and processes that enhance operational efficiency, controls, and client experience across payments.
- Manage project timelines, dependencies, risks, and stakeholder alignment across operations, product, technology, and controls teams.
Minimum Requirements
- Minimum 5+ years of experience in payments operations, operations transformation, design and delivery, or a relevant change domain.
- Hands-on knowledge of payments operations including SWIFT, payment flows, messaging, exceptions, and operational servicing.
- Experience delivering operational solutions from requirements through implementation and managing cross-functional projects.
- Work Experience Required: 5+ years in payments operations or transformation. Other requirements: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Operational leader with expertise in payments operations and transformation driving scalable process improvements and controlled change.
- Experienced in collaborating with product, technology, and controls teams to translate complex operational needs into implemented solutions.
- Familiarity with payment standards (ISO 20022), cross-border payments, correspondent banking, and integrating AI or automation into operational workflows preferred but not mandatory.