Quality Analyst
Guidehouse (company site, opens in a new tab)6+ yrsChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Perform end-to-end Quality Assurance on AML investigations across Retail Banking and Crypto domains, focusing on accuracy, regulatory compliance, and case narrative quality.
- Provide structured feedback, coaching, and training to analysts to enhance performance and ensure adherence to AML policies and procedures.
- Maintain quality dashboards and partner with stakeholders to close quality gaps, drive calibration discussions, and support process improvements while meeting productivity and quality SLAs.
Minimum Requirements
- Graduate in any stream from a recognized university.
- Minimum 6 years of AML experience in Crypto, Transaction Monitoring System (TMS), Enhanced Due Diligence (EDD), or related processes.
- Mandatory experience in training, coaching analysts, and handling team-level responsibilities as a Subject Matter Expert (SME).
- Flexibility to work shifts, weekends, or as per project requirements.
Ideal Candidate Profile
- Experienced professional with strong expertise in AML quality control for Crypto and Retail Banking domains, able to manage QC, team coaching, and stakeholder engagement simultaneously.
- Demonstrates ownership mindset with ability to influence team outcomes and operate beyond individual contributor level.
- Skilled in client and internal stakeholder communication, maintaining professionalism and confidence in discussions.