Associate Renewals Manager
Salesforce, Inc. (company site, opens in a new tab)2+ yrsHyderabadOn-siteDirect career pageEst. 10–18 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Own and execute renewal contracts portfolio for an assigned territory focusing on contract value maximization and customer retention.
- Collaborate cross-functionally with Sales, Customer Success, and Sales Operations to manage the renewal process and identify growth opportunities such as upsells and cross-sells.
- Maintain accurate forecast of renewal risks over a 120-day horizon and implement mitigation strategies to minimize financial attrition.
Minimum Requirements
- Minimum 2+ years experience in Sales, Operations, or Account Management with demonstrated contract negotiation skills.
- Bachelor's Degree required.
- Ability to manage global customer relationships and work in APAC or AMER (EST) shifts.
- Strong process management skills to handle high volume of transactions and renewal tasks.
Ideal Candidate Profile
- Experienced in value-based contract negotiations and customer billing interactions.
- Familiarity with Salesforce products or enterprise CRM/customer service applications preferred but not mandatory.
- Capable of managing renewals end-to-end while collaborating effectively with internal stakeholders to mitigate attrition and drive incremental revenue.