Staff Software Engineer
ServiceNow (company site, opens in a new tab)8–12 yrsHyderabadOn-siteDirect career pageEst. 45–70 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead software and AI engineering team responsible for AI-native software development including model selection, prompt/agent design, and data/retrieval architecture.
- Own full software lifecycle including deployment, testing, evaluation, troubleshooting, and maintenance with focus on both traditional and AI components.
- Collaborate cross-functionally to develop scalable AI-driven solutions and maintain stakeholder communication including transparent reporting on AI system limitations and performance.
Minimum Requirements
- 8-12 years practical Java experience.
- At least 2 years experience in prompt engineering and prompt/agent scripting.
- At least 2 years hands-on experience integrating third-party AI/ML services and platform APIs (e.g., OpenAI, Anthropic, Salesforce).
- Bachelor's degree in computer science or related field.
Ideal Candidate Profile
- Experienced in managing AI-native software products incorporating LLMs, agents, and retrieval systems on cloud IaaS platforms (Google Cloud, AWS, Azure).
- Strong technical leadership with ability to mentor engineers on code quality, AI evaluation methods, and secure coding including AI-specific safeguards.
- Proficient in Python, Java, JavaScript, microservice architecture, AI/ML platform APIs, vector databases, and AI evaluation/testing harnesses.