Associate, Account Operations
Data Axle (company site, opens in a new tab)1–2 yrsPuneOn-siteDirect career pageEst. 3–5 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage client projects end-to-end, ensuring timely completion by maintaining timelines and prioritizing workload.
- Independently interpret client instructions, perform technical analysis, and ensure quality assurance for deliverables.
- Facilitate communication between client service teams and internal departments to keep stakeholders updated on project status.
Minimum Requirements
- 1-2 years of customer service experience is required.
- Bachelor's degree or equivalent is preferred.
- Proficiency with MS Office Suite (Excel, Word, Visio, Outlook) and knowledge of mainframe/server-based systems is required.
- Direct marketing experience is preferred but not mandatory.
Ideal Candidate Profile
- Demonstrates strong project management abilities including organization, time management, and multi-tasking under pressure.
- Capable of exercising discretion and independent judgment in a technical and client-facing operational environment.
- Experienced in interpreting client instructions and maintaining high quality standards in data-driven marketing operations.