Sr. Advisory Solution Consultant - CRM & Industry Workflows (TMT)
ServiceNow (company site, opens in a new tab)10+ yrsGurugramOn-siteDirect career pageEst. 30–50 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as technical, solution, and industry domain expert supporting sales to strategic enterprise customers in Manufacturing, Retail, IT/ITES, and/or Telecommunications.
- Lead discovery workshops and develop solution architectures integrating ServiceNow with enterprise technology ecosystems including CRM, ERP, and AI platforms.
- Deliver product demonstrations showing real industry scenarios and engage senior executives, enterprise architects, and transformation teams throughout the sales cycle.
Minimum Requirements
- 10+ years experience in pre-sales Solution Consulting, Sales Engineering, Enterprise Architecture, Technology Consulting, or similar customer-facing technology role.
- Strong domain expertise in at least one among Manufacturing, Retail, IT/ITES, or Telecommunications industries.
- Proficiency with ServiceNow platform or strong technical expertise with enterprise cloud software platforms and architectures.
- Work Experience Required: 10+ years; Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in translating complex industry business processes and customer journeys into solution architectures and executive narratives.
- Skilled in engaging both business and technical stakeholders ranging from operational teams to senior executives and enterprise architects.
- Strategic operator comfortable working in complex enterprise accounts with collaborative cross-functional teams including Product Management, Sales, and Professional Services.