Sr. Advisory Solution Consultant - CRM & Industry Workflows (MRD)
ServiceNow (company site, opens in a new tab)10+ yrsGurugramOn-siteDirect career pageEst. 30–50 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Provide technical and industry domain expertise in client-facing sales for strategic enterprise customers across Manufacturing, Retail, IT/ITES, and Telecommunications.
- Lead discovery workshops and develop solution architectures integrating ServiceNow with enterprise CRM, ERP, data, and AI platforms, focusing on business outcomes and transformation.
- Deliver tailored product demonstrations reflecting real industry processes, engage senior stakeholders, and build trusted advisor relationships throughout the sales cycle.
Minimum Requirements
- 10+ years in pre-sales Solution Consulting, Sales Engineering, Enterprise Architecture, Technology Consulting, or similar customer-facing technology roles.
- Strong domain expertise in at least one industry: Manufacturing, Retail, IT/ITES, or Telecommunications.
- Proficiency with ServiceNow platform or equivalent enterprise cloud software platforms and architectures.
- Experience integrating AI into workflows or decision-making; understanding of enterprise integrations including CRM, ERP, APIs, and AI services.
Ideal Candidate Profile
- Experienced in strategic solution development and executive communication within complex enterprise environments.
- Capable of translating complex business requirements into solution architectures, demonstrations, and transformation roadmaps.
- Skilled at engaging both technical and business stakeholders including senior executives and enterprise architects.