Assistant Manager – OFR Export Operations
DHL (company site, opens in a new tab)4–5 yrsMumbaiOn-siteDirect career pageEst. 10–16 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and ensure cost-effective, compliant, and efficient export ocean freight operations including vessel scheduling, cargo documentation, and coordination with carriers and port operations.
- Independently handle customer accounts following 'one file, one operator' approach, proactively resolving operational irregularities, customer complaints, and preventing revenue leakage.
- Collaborate with internal teams (PCM, Gateway, Sales, Customer Service) and external carriers and suppliers to achieve operational targets and implement environmental sustainability practices.
Minimum Requirements
- 4-5 years experience in shipping/logistics for Assistant Manager level (2-3 years for Executive/Sr. Exec)
- Bachelor’s degree in any field
- Proficiency in export operations processes and basic problem-solving skills
- Experience with customs regulations and export documentation compliance (AMS, ACI, ISF, FMC)
Ideal Candidate Profile
- Experienced in managing end-to-end ocean freight export operations with accountability for customer accounts and operational KPIs.
- Comfortable working with cross-functional teams and external stakeholders to optimize cargo capacity and operational efficiency.
- Familiar with trade compliance, documentation accuracy, and implementing process automation tools like CW1.