Payments Operations Transformation - Vice President
JPMorgan Chase & Co. (company site, opens in a new tab)5+ yrsMumbaiOn-siteDirect career pageEst. 25–40 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end transformation initiatives in payments operations, from requirements gathering to solution implementation and operational readiness.
- Architect and deliver scalable operating models and processes that enhance operational efficiency, controls, and client experience.
- Manage timelines, risks, stakeholders, and cross-functional collaboration to implement operational solutions and continuous improvement in payments.
Minimum Requirements
- 5+ years of experience in payments operations, operations transformation, or related change management domains.
- Hands-on knowledge of payments operations including SWIFT, payment flows, messaging, exceptions, and operational servicing.
- Demonstrated ability to deliver operational solutions from requirements through implementation.
- Work Experience Required: 5+ years in payments operations or relevant domain.
Ideal Candidate Profile
- Experienced in managing complex projects involving cross-functional teams including operations, product, and technology.
- Strong familiarity with payment standards such as ISO 20022, cross-border payments, and correspondent banking is advantageous.
- Capable of identifying and integrating AI and automation to enable scalable process improvements and strategic operational objectives.