Service Delivery - Network Operations Lead
DuPont (company site, opens in a new tab)8–10 yrsHyderabadOn-siteDirect career pageEst. 18–30 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and support global SD-WAN infrastructure including Palo Alto Prisma SD-WAN connectivity, circuits, and upgrades.
- Lead operational support and policy management for Palo Alto and Fortinet firewalls, including deployment validation and troubleshooting.
- Serve as primary technical and escalation point for Asia-Pacific region incidents, vendor management, regional projects, and financial oversight of TCOM operations.
Minimum Requirements
- 8-10 years of experience in enterprise network operations and engineering.
- Strong expertise with Palo Alto Prisma SD-WAN (ION), Prisma Access, Palo Alto NGFW, Fortinet FortiManager/Analyzer, and Cisco routing & switching technologies.
- Proficient in LAN/WAN services implementation, L2/L3 troubleshooting, routing protocols (BGP, OSPF, RIP), and network security configurations.
- Work Experience Required: 8-10 years in relevant network operations roles.
Ideal Candidate Profile
- Experienced in managing multi-region network operations with focus on SD-WAN, data center networking, and security firewalls.
- Capable of driving cross-time zone incident management, vendor coordination, and complex troubleshooting in global environments.
- Holds industry certifications such as Palo Alto PCNSE, Prisma SD-WAN, Fortinet NSE4+, Cisco CCNP Enterprise, and has familiarity with network automation technologies.