Service Delivery - Network Operations Lead
DuPont (company site, opens in a new tab)8–10 yrsHyderabadHybridDirect career pageEst. 18–30 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and coordinate global SD-WAN and data center network support including site connectivity, upgrades, and incident resolution.
- Own firewall and SD-WAN configuration standards and manage regional incidents, changes, and projects, serving as the primary technical escalation point for the AP region.
- Drive vendor management, perform complex troubleshooting across LAN, WAN, and security layers, manage TCOM processes, and support global network performance and standard adherence.
Minimum Requirements
- 8-10 years of experience in enterprise network operations and engineering required.
- Strong hands-on expertise in Palo Alto Prisma SD-WAN, Palo Alto NGFW, Fortinet firewalls, Cisco routing & switching, and wireless LAN.
- Proficient in implementing and troubleshooting LAN/WAN services, including various routing protocols (BGP, OSPF, RIP), VPNs, QoS, and firewall policies.
- Experience working with managed service providers and carriers in a multi-region environment.
Ideal Candidate Profile
- Experienced in managing complex, multi-vendor network environments with enterprise-grade firewall and SD-WAN technologies.
- Comfortable leading technical calls, managing follow-the-sun operations, and owning regional vendor and service quality.
- Capability to coordinate cross-functional global teams and projects, including network refreshes, M&A, and capital expenditures.