Delivery Head, Business & IT Enablement
Astreya (company site, opens in a new tab)15+ yrsHyderabadOn-siteDirect career pageEst. 30–50 LPA
Posted 3d ago
Reach people at Astreya
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Astreya you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end delivery and performance of a multi-function managed services portfolio including procurement, asset management, software license management, trade compliance, and financial reconciliation.
- Accountable for client governance, managing service levels, commercial performance, escalations, and driving continuous improvement and automation across a 24x5 operation based in Hyderabad.
- Own transitions, transformations, subcontractor management, and contribute to business growth via solution design, bids, and client presentations.
Minimum Requirements
- 15+ years in managed services, BPO, or enterprise IT operations with 7+ years leading multi-function service delivery at scale.
- Proven experience managing large managed-services engagements including service-level regimes, margin, and cost-to-serve.
- Experience with procurement, asset management, software asset/license management, trade compliance, and financial reconciliation.
- Role is office-based in Hyderabad with 24x5 operational and client onsite/escalation availability.
Ideal Candidate Profile
- Demonstrated senior client relationship management with accountability at director or VP level, acting as single escalation point.
- Proven track record in operational delivery, transition management, commercial governance, and automation-driven continuous improvement.
- Experience managing subcontracted/partner services and driving structural changes such as insourcing and scope consolidation.