Business Analyst – New Delhi, India
Navitas (company site, opens in a new tab)3–4 yrsDelhi NCROn-siteDirect career pageEst. 6–10 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Analyze and improve business processes with focus on simplification, standardization, automation, and data quality across Salesforce, Oracle, and StudyLink.
- Manage Educational Agent processes such as onboarding, renewals, agreements, and system updates ensuring audit-ready data and compliance.
- Collaborate with Sales, Compliance, Finance, Technology, and other teams to deliver practical improvements, support UAT, SOPs, and continuous improvement initiatives.
Minimum Requirements
- 3–4 years of experience in Business Analysis, Process Improvement, Operations Analysis or equivalent role.
- Experience working with CRM or enterprise systems; Salesforce experience is highly desirable.
- Relevant degree in Business, Information Systems, Data, Commerce or related discipline, or equivalent experience.
- Must have full working rights in New Delhi, India and be available to start immediately or on short notice.
Ideal Candidate Profile
- Experienced in managing complex business processes with ability to map current and future states and deliver process documentation and user stories.
- Skilled in data quality management, reconciliations, reporting tools like Power BI or Tableau, and compliance processes.
- Able to work cross-functionally with multiple stakeholders and drive automation and continuous improvement in an education-related operational environment.