Principal Solution Engineer - Google
TTEC Digital (company site, opens in a new tab)5+ yrsHyderabadHybridDirect career pageEst. 18–30 LPA
Posted 2d ago
Reach people at TTEC Digital
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at TTEC Digital you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Design and develop technical solutions involving Cisco UCCE and Collaboration technologies to support client proposals and sales objectives.
- Support presales activities including responding to RFP/RFI, creating solution documentation, effort estimation, and preparing technical proposals.
- Evaluate managed services and observability platforms for monitoring, alerting, log analysis, and operational insights, collaborating with sales, architecture, and delivery teams for scalable solutions.
Minimum Requirements
- Minimum 5 years of IT experience in contact center, collaboration, cloud, or related technologies.
- Proficient knowledge of Cisco UCCE and Cisco Collaboration technologies such as CUCM, CUBE, SIP, and voice gateways.
- Experience in technical solution design, integrations, presales processes, technical documentation, and proposal development.
- Work Experience Required: Minimum 5 years in relevant IT domains.
Ideal Candidate Profile
- Experienced in Cisco contact center and collaboration ecosystem with strong presales consulting skills.
- Familiarity with managed services/observability tools like Splunk, Datadog is preferred.
- Exposure to Google Cloud, Contact Center AI, generative AI, and cloud architecture certifications (e.g., Google Cloud Professional Cloud Architect) is an advantage.