Staff Software Engineer
Genesys (company site, opens in a new tab)7+ yrsTamil NaduOn-siteDirect career pageEst. 30–55 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Design, develop, and operate scalable cloud backend and voice-platform services for real-time voice communications across Genesys Cloud contact centers globally.
- Hands-on implementation of backend microservices in Java and Python serverless functions; maintain network-facing systems software in C with focus on SIP/VoIP and voice-platform.
- Own production troubleshooting, root-cause analysis, and drive system design for high-availability, low-latency distributed services with strong collaboration across technical and product teams.
Minimum Requirements
- 7+ years of professional software engineering experience with individual contributor impact, including staff/principal-level technical responsibilities.
- Strong proficiency in Java and Python; experience or ability to ramp in C for systems/network software; skilled in Spring Boot and REST API design.
- Hands-on experience building and operating services on AWS (Lambda, EC2, DynamoDB, RDS, S3) and strong Linux systems and networking fundamentals (TCP/IP, UDP, SIP, VoIP).
- Proven ability to design, troubleshoot, and support mission-critical, scalable, low-latency distributed services; familiarity or ability to learn SIP/VoIP and real-time communications concepts.
Ideal Candidate Profile
- Experienced in developing highly reliable, scalable voice communication or real-time distributed systems working across cloud infrastructure and network-level software.
- Strong systems-level programming and understanding of concurrency, multithreading, and network protocols relevant to voice platforms and telecommunication environments.
- Demonstrates deep technical ownership and mentorship capabilities as an individual contributor driving complex technical initiatives without formal managerial responsibility.