Lead Business Analyst
Chubb Limited (company site, opens in a new tab)10+ yrsTelanganaOn-siteDirect career pageEst. 22–35 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end business analysis for APAC insurance claims platform initiatives including elicitation, process mapping, solution definition, UAT support and release readiness.
- Set and maintain high-quality standards for epics, user stories, acceptance criteria and bugs in Jira for engineers and AI coding agents to implement independently.
- Utilize and govern AI-assisted tools for requirements drafting, analysis, test scenario generation, and documentation, ensuring compliance with business rules and regulations.
Minimum Requirements
- 10+ years of business analysis experience in complex, enterprise-scale technology programs, with 3+ years leading analysts or workstreams and relevant certifications (CSPO or SAFe POPM).
- Prior experience in insurance, claims or financial services, ideally across multiple APAC markets, familiarity with end-to-end claims lifecycle and regulatory/compliance/data privacy requirements.
- Advanced Jira and Confluence skills including JQL, dashboards, workflows; working knowledge of APIs, integration patterns, and data analysis (SQL, Excel, Power BI).
- Hands-on experience with AI-assisted analysis tools (e.g., Claude), prompt engineering, and understanding of responsible AI principles for business-critical delivery.
Ideal Candidate Profile
- Experienced leader capable of coaching analysts and driving accountable decisions under ambiguity in a multi-stakeholder, cross-functional environment.
- Strong familiarity with insurance claims domain across APAC and ability to translate complex business needs into AI-augmented agile delivery processes.
- Comfortable managing AI-augmented delivery pipelines and setting organizational standards for AI tool use, balancing innovation with regulatory and data privacy compliance.