Senior Order Fulfilment Specialist
Smiths Group plc (company site, opens in a new tab)12+ yrsGurugramOn-siteDirect career pageEst. 22–35 LPA
Posted 3d ago
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Job description
Structured overview of role & requirements
About This Role
- Own and manage the end-to-end Order-to-Invoice and Order-to-Cash cycle for Greater India and neighboring markets, including Sri Lanka, Nepal, Maldives, Bhutan, and Bangladesh.
- Lead revenue forecasting, planning, and reconciliation aligned with shipment dispatches, including coordination with factories and sales teams to meet revenue and delivery KPIs.
- Develop and maintain dashboards, manage inventory accuracy, coordinate shipments, handle customer escalations, and ensure compliance with trade, taxation, and company policies.
Minimum Requirements
- Work Experience Required: 12+ years in order fulfillment, commercial, or related roles with experience in hi-tech sectors.
- Mandatory technical skills: Strong proficiency with ERP systems (SAP), Power BI, MS Office (Excel), and familiarity with inventory management software and GeM portal operations.
- Education: MBA preferred.
- Must have experience managing cross-market order fulfillment including Letter of Credit execution and trade compliance for multiple countries (Greater India and neighbors).
Ideal Candidate Profile
- Experienced in complex, high-value order bookings, revenue planning, and shipment coordination in multinational and matrix organizations with cross-functional stakeholder management.
- Strong analytical and reporting skills with practical ability to create and improve OTI processes, SOPs, and business dashboards to monitor multiple KPIs correctly.
- Capable of handling stringent timelines and demands, with proven communication skills to engage senior internal and external stakeholders effectively.