Branch Operations Manager| Sholinghur
CSB Bank Limited (company site, opens in a new tab)3–9 yrsTamil NaduOn-siteDirect career pageEst. 5–10 LPA
Posted 4d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage all daily branch operations including cash handling, clearing, account opening, and service requests.
- Ensure compliance with KYC/AML, RBI, and audit requirements; prepare for audits and address observations timely.
- Collaborate with sales and service teams to improve customer service metrics and promote cross-selling of insurance, investments, and digital banking activation.
Minimum Requirements
- 3 to 9 years of branch operations experience.
- Graduate degree required; banking certifications such as JAIIB/CAIIB preferred.
- Proven ability to manage cash controls, compliance audits, and account opening processes.
- Work Experience Required: 3 to 9 years in branch operations.
Ideal Candidate Profile
- Experienced in managing branch operational controls and regulatory compliance in banking.
- Strong operational focus with ability to handle audit preparations and quality control of documentation.
- Familiar with cross-functional coordination involving sales and service teams to drive customer experience and product activation.