IT Operations Manager - Systems
The Edge Partnership12–15 yrsHyderabadOn-siteDirect career pageEst. 20–35 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own and lead AV/VVE and Data Center operations including meeting-room technology, inventory, budgeting, STPI/SEZ compliance, and vendor management for a global organization.
- Manage and develop high-performing, cross-functional teams across AV/VVE, Data Center, inventory, and IT Finance operations.
- Drive IT service management and project management including budgeting, planning, KPI definition, process improvement, service quality enhancement, documentation, and automation.
Minimum Requirements
- 12-15 years of experience in IT operations with proven management of AV/VVE operations involving meeting-room technology and large-scale/custom event support.
- Experience leading Data Center operations covering inventory, budget control, STPI/SEZ compliance, and vendor/contract management.
- Strong people-management experience with building and developing cross-functional teams.
- Work Experience Required: 12-15 years in IT operations; ITIL, PMP, or related certifications preferred; Experience with global Unified Communications and large/global organizations preferred but not mandatory.
Ideal Candidate Profile
- Experienced leader in managing complex, global IT operations involving AV/VVE and Data Center environments with operational accountability.
- Skilled in end-to-end IT service and project management with a focus on process optimization, KPI-driven improvements, and automation initiatives.
- Ability to collaborate effectively with global engineering, SRE, Helpdesk, project, support, and vendor teams to ensure seamless operations and stakeholder satisfaction.