Business Analyst - Aftersales Logistics - Claims & Returns
Mercedes-Benz Group AG (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 10–16 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Analyze and design system processes for Claims and Returns in the Enterprise Logistics Application across Europe and Dubai.
- Execute and document functional and integration tests, supporting agile scrum team delivery.
- Collaborate with IT teams, business stakeholders, and supply chain experts to clarify requirements and optimize processes.
Minimum Requirements
- Experience in logistics and supply chain processes, especially outbound, claims, and returns.
- Familiarity with agile methodologies (Scrum, SAFe) and tools like Jira, Confluence, and test management software.
- Advanced English proficiency; German language skills are a plus.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in cross-functional and international team environments within logistics or supply chain domains.
- Comfortable working within agile frameworks and contributing to iterative delivery cycles.
- Detail-oriented with strong analytical, documentation, and communication skills and willingness to travel onsite occasionally.