IS Operations Manager
ABB (company site, opens in a new tab)3–5 yrsBengaluruRemoteDirect career pageEst. 9–16 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage operational execution of enterprise applications targeting 99.9% uptime and stable service delivery.
- Diagnose, resolve infrastructure and application issues, and optimize system performance to improve operational effectiveness.
- Collaborate with external vendors on SLAs, execute ITIL-compliant processes, and implement automation for continuous service improvement.
Minimum Requirements
- 3–5 years of experience in IT operations managing enterprise applications and infrastructure.
- Technical knowledge of cloud platforms (Azure/AWS), Linux/Windows OS, networking, and databases.
- Understanding and practical experience with ITIL frameworks and IT Service Management processes.
- Work Model: Hybrid (Not explicitly mentioned if location-restricted).
Ideal Candidate Profile
- Experienced in hands-on IT operations with focus on enterprise application uptime and performance optimization.
- Proficient in diagnosing complex IT incidents and implementing automated operational improvements.
- Skilled in coordinating across vendor partnerships and executing ITIL-aligned service management in a corporate environment.