Sr. Specialist, Client Operations
BNY (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 6–12 LPA
Posted 19h ago
Reach people at BNY
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at BNY you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage and resolve complex day-to-day operational and technical issues for multiple client accounts, coordinating with Investment Managers, clients, and Middle Office.
- Serve as escalation contact for client inquiries and complaints, ensuring timely communication and risk management.
- Recommend and implement process improvements and assist with training plan development and execution.
Minimum Requirements
- Experience with SWIFT messages MT103, MT202, MT910, MT540, MT304.
- Strong knowledge of trade lifecycle, trade settlement, cash processing, and investigations.
- Work Experience Required: Not explicitly mentioned in the JD.
- Role location: Pune.
Ideal Candidate Profile
- Experienced in managing complex financial operations involving trade settlements and client communications.
- Capable of working independently with strong problem-solving and judgment skills in client-focused environments.
- Demonstrates leadership skills with the ability to motivate teams and lead change initiatives while adhering to compliance and control standards.