Senior Executive – AFR Field Operations
DHL (company site, opens in a new tab)2–3 yrsMumbaiOn-siteDirect career pageEst. 4–7 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage cost-effective and compliant import/export air freight operations at satellite locations, including cargo handling and documentation.
- Independently handle customer accounts following the 'one file, one operator' approach, ensuring timely query resolution and damage claim processing.
- Maintain and foster relationships with airlines, ground handlers, customs authorities, and custodians to support seamless freight operations and improve customer satisfaction.
Minimum Requirements
- 2-3 years of experience in shipping/logistics industry for Executive/Sr. Executive level.
- Bachelor's degree required.
- Proven experience in managing smooth operations processes.
- Not explicitly mentioned: Notice period.
Ideal Candidate Profile
- Experienced in air freight operations with strong knowledge of customs regulations and cargo handling processes.
- Demonstrates ability to work independently managing customer accounts and operational responsibilities.
- Proficient in using CW1 tools and technology to optimize operations and maintain quality standards.