Engineer III, Systems Reliability Engineering
Levi Strauss & Co. (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 30–50 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Drive improvements in reliability, availability, and performance across retail technology platforms, applications, and infrastructure.
- Lead operational activities including incident response, problem management, change management, release readiness, and service transitions.
- Develop and implement automation, observability, and monitoring solutions to improve operational efficiency and proactively identify service issues.
Minimum Requirements
- 8+ years of experience in Systems Reliability Engineering, application support, infrastructure engineering, or related technology fields.
- Hands-on experience with incident management, problem management, change management, and production support.
- Experience with observability and monitoring platforms like New Relic or APM tools, and automation/scripting tools such as Python, PowerShell, CI/CD, or cloud technologies.
- Experience with Retail Platforms & Store Technology (Xstore, Xoffice, POS, ORCE, MPOS, RFID), Enterprise Platforms (APIs, Middleware, Azure, Databases), and knowledge in operational governance (ITIL, Security, SOX, Risk).
Ideal Candidate Profile
- Experienced in managing complex, enterprise-scale retail technology environments with cross-functional stakeholder collaboration.
- Skilled in reliability engineering practices with strong capabilities in automation, observability, and operational governance.
- Able to lead and coordinate critical incident and change management processes to ensure service stability and business continuity.