Inbound Sales Representative Associate - Voice
Accenture (company site, opens in a new tab)1–3 yrsMumbaiOn-siteDirect career pageEst. 2.5–4.5 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and resolve customer queries, escalations, and complaints within SLA to ensure customer satisfaction.
- Close faults and complaints efficiently, transforming customer support into a value-generating service.
- Operate within a team environment under supervision, solving routine problems with adherence to guidelines.
Minimum Requirements
- Any Graduation degree.
- 1 to 3 years of relevant experience in customer service or inbound sales roles.
- Ability to work in rotational shifts as required by the role.
- Work Experience Required: 1 to 3 years.
Ideal Candidate Profile
- Experience in customer support technology or call/contact center environments.
- Comfortable working under supervision with clear guidance and structured tasks.
- Capable of handling pressure and adaptable to changing situations within a team setting.