Senior Salesforce Business Analyst
CUBE84 (company site, opens in a new tab)4+ yrsOn-siteDirect career pageEst. 8–18 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead discovery sessions and stakeholder workshops to define real business problems beyond feature requests.
- Analyze and optimize business processes, recommend Salesforce standard solutions first, custom ones second, ensuring scalable and maintainable designs.
- Translate requirements into detailed BRDs, user stories, and acceptance criteria; manage scope changes; coordinate between clients and internal teams; support UAT and adoption activities.
Minimum Requirements
- 5-8 years of experience as a Business Analyst or Functional Consultant.
- At least 4 years of hands-on Salesforce consulting or implementation experience (non-negotiable).
- Proficient functional knowledge of Sales Cloud, Service Cloud, and Experience Cloud.
- Work Experience Required: Not explicitly mentioned in the JD beyond above; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in leading client discovery sessions and workshops, not just note-taking.
- Strong in business process analysis, gap assessment, process optimization, and process modeling.
- Comfortable communicating and managing stakeholders across global, cross-functional teams; capable of bridging business and technical teams effectively.