Analyst 1 - Revenue Assurance
Comcast Corporation (company site, opens in a new tab)0–2 yrsChennaiOn-siteDirect career pageEst. 3–6 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Review and resolve routine customer account, order, and billing-related issues with accuracy and within turnaround expectations.
- Validate billing data and support revenue/billing report reviews to identify discrepancies and perform corrective actions.
- Maintain documentation, monitor work queues, escalate complex issues, and support process improvement initiatives.
Minimum Requirements
- Bachelor's degree preferred; combination of coursework and experience may be considered.
- 0-2 years of relevant work experience.
- Basic analytical, problem-solving skills, and ability to work with established policies and procedures.
- Ability to work nights, weekends, variable schedules, and overtime as necessary.
Ideal Candidate Profile
- Detail-oriented individual comfortable working under close supervision with a structured approach to problem solving.
- Experience or familiarity with billing systems like CSG and/or Amdocs is a plus.
- Capable of managing assigned workload efficiently within quality and productivity standards.