Sr Software Engineer
ServiceNow (company site, opens in a new tab)5–9 yrsHyderabadOn-siteDirect career pageEst. 22–38 LPA
Posted 3h ago
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Job description
Structured overview of role & requirements
About This Role
- Design, build, and own complex ServiceNow CRM Self-service and customer service workflow components end to end, including case and work order management.
- Deliver scalable, maintainable, reusable software with emphasis on performance and reliability, from design through test automation to deployment.
- Lead critical technical initiatives, continuously improve applications, and mentor engineers to promote technical excellence.
Minimum Requirements
- 5-9 years of software engineering experience with demonstrated technical leadership beyond immediate team.
- Proficient in Java, JavaScript/TypeScript, React, and ServiceNow platform technologies.
- Experience with AI coding assistants and agentic instructions; production experience with LLM APIs, agent orchestration, and related AI workflows.
- Bachelor's degree in Computer Science, Software Engineering, or related technical field, or equivalent practical experience.
Ideal Candidate Profile
- Experienced in system design, API development, data modeling, and testing across front-end, server-side, and relational databases in production customer-facing systems.
- Skilled in automated testing frameworks and CI/CD integration, with on-call and incident command experience for high-availability systems.
- Strong operational ownership demonstrated by owning systemic fixes and driving performance optimization across software stacks.