Account Manager - Custom Web & Mobile Solutions and Digital Marketing
Vinove Software (company site, opens in a new tab)4–8 yrsNoidaOn-siteDirect career pageEst. 8–14 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and grow a portfolio of existing clients, serving as the main contact for strategic and daily client matters with responsibility for retention and revenue growth.
- Translate client business goals into suitable web, mobile, and digital marketing solutions, coordinating with internal teams to ensure on-time, quality project delivery.
- Lead client communications including status calls, business reviews, and performance reporting while managing client expectations, escalations, and risks proactively.
Minimum Requirements
- 4-8 years of experience in account management, client servicing, or customer success in IT services, software development, or digital agency environments.
- Bachelor's degree in Business, Marketing, Computer Science, IT or related field; MBA preferred.
- Hands-on exposure to custom web and mobile app projects with working understanding of SDLC, Agile/Scrum, and project estimation.
- Experience with digital marketing concepts including SEO, SEM/PPC, social media, content marketing, email, and analytics.
Ideal Candidate Profile
- Experienced managing and growing international client accounts across diverse regions (US, UK, Europe, Middle East, Australia) and time zones.
- Technically proficient in software delivery lifecycle and digital marketing, capable of bridging client business goals with technical teams.
- Skilled in CRM and project management tools such as Zoho, HubSpot, Jira, and Asana, with a proven ability to meet retention and revenue targets.