Head of Growth and Operations
Stranger Soccer (company site, opens in a new tab)5–8 yrsRemoteDirect career pageEst. 12–22 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and manage day-to-day business operations excluding physical presence, including strategy, data, growth, systems, and operating rhythm.
- Directly manage and coach remote customer service/ops team and coordinate with field growth operators across emirates, external partners, and HQ product team.
- Accountable for P&L visibility, margin management, growth strategy, marketing spend allocation, KPI reviews, SOP design, and ensuring smooth weekend operations through Friday delegation handoff.
Minimum Requirements
- 5–8 years of work experience with at least 3 years in a growth-stage startup environment.
- Demonstrated history of driving real growth metrics with P&L exposure; not just advisory or strategic roles.
- Strong analytical skills to procure, analyze data, and act on insights; English fluency mandatory.
- Must be available for core working hours 11:00–19:00 UAE time (GST) Monday to Friday with extended availability 19:00–21:00 on game nights Thu-Fri; timezone within South Asia, Middle East, Africa, or Eastern Europe preferred.
Ideal Candidate Profile
- Operator with a track record of independently growing and scaling consumer tech or marketplace businesses, particularly in two-sided marketplaces or similar sectors (e.g., food delivery, ride-hailing).
- Experienced in managing distributed teams and coordinating across multiple external and internal stakeholders remotely.
- Skilled at asynchronous communication, with ability to own metrics and decisions without supervision, comfortable working in ambiguity and startup environments.